• Receptionist/Administrative Assistant

    Receptionist/Administrative Assistant

    Location:                   Sheldon Kennedy Child Advocacy Centre 400-3820-24 Ave. N.W. Calgary, Alberta

    Compensation:         Range – $22.00 to $27.00 per hour (plus benefits)

    Hours of Work:         Monday to Friday – 8:15 to 4:30

    The Sheldon Kennedy Child Advocacy Centre (SKCAC) is a non-profit organization working together with Alberta Children’s Services, Alberta Health Services, Alberta Justice and Calgary Police Service, RCMP and Alberta Education.  The mandate of the SKCAC is to provide children and families experiencing issues of child abuse with a one-stop Centre to access investigative, intervention, treatment, medical services and follow up support.

    Position Summary:

    The Receptionist is a staff member of the SKCAC, providing a critical service for the Centre ensuring that children and families are greeted with care and sensitivity during their visits to the Centre.

    The Receptionist/Administrative Assistant position provides reception responsibilities for children, families and professionals attending the SKCAC.  The Receptionist/Administrative Assistant is also responsible for providing clerical support for the staff employed by the SKCAC.

    Key Responsibilities – Reception & Administrative Support

    • Provides reception coverage for the SKCAC
    • Greets and checks in clients and notifies staff as appropriate
    • Manages telephone enquiries and directs as appropriate
    • Responsible for centralized room booking and schedules at SKCAC
    • Assists SKCAC staff in arranging meetings, conferences, catering and booking equipment
    • Liaises with University of Calgary regarding customer care and site issues
    • Performs daily office duties: sorting/distributing of mail; sending fax messages, office supplies, et
    • Photocopies, sorts and distributes material as required
    • Provides clerical support to Victim Services Program and SKCAC Volunteers
    • Data entry responsibilities which may include retrieving, accessing, updating and creating records for SKCAC donor relations and information systems
    • Attend meetings and take minutes as required
    • Prepares and distributes correspondence as required
    • Participates in the preparation, scheduling and organizing of special events and projects
    • Provides Administrative support to SKCAC CEO and Managers as needed

    Knowledge, Skills, and Abilities:

    • Excellent interpersonal and communication skills
    • Demonstrated knowledge of computer software (Powerpoint, Excel, Microsoft Office, etc)
    • Experience and/or interest in working with issues of child abuse and trauma
    • Ability to multitask, prioritize tasks and problem solve as required
    • Ability to be adaptable and flexible in an ever changing environment
    • Demonstrated consistent attention to detail
    • Ability to work effectively within a diverse team environment
    • Ability to take initiative and work independently
    • Maintains confidentiality and ability to manage crisis and sensitive situations
    • Demonstrates time management and organization skills
    • Adheres to family centred care principles
    • Experience and knowledge in working with diverse cultural populations
    • Knowledge of and ability to interface as required with partner organizations (Child and Family Services, Calgary Police Service, RCMP, Alberta Health Services, and Alberta Justice)
    • other duties as required


    Direct: Executive Assistant, SKCAC

    Indirect: CEO, SKCAC


    Education: Post-secondary education is preferred in a related field.

    Experience: Minimum of three years clerical experience preferably in a health care, police, justice   or   social   service   environment.    Demonstrated experience with computer applications required.

    Note:  An Enhanced Security Clearance is required and will be conducted for this position.

    Interested Candidates:  

    Please forward applications and resumes to

    Applications will be accepted until September 22, 2017